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Buyer Information

Domestic (USA) Shipping:

For pre-made pieces, items will ship within 1 - 3 days upon purchase and will come with tracking information.

 

For commissioned pieces, the item will ship upon completion. You will be notified your piece is finished and will then receive tracking information via email.

 

 I ship through USPS. Shipping will typically take between 2 to 7 days to be delivered.

If you have special instructions for shipping please include them in the "Add a note" section of checkout.

International Shipping:

For pre-made pieces, items will ship within 1 - 3 days upon purchase and will come with tracking information.

 

For commissioned pieces, the item will ship upon completion. You will be notified your piece is finished and will then receive tracking information via email.

 

 I ship through USPS. Shipping will typically take between 15 to 21 days to be delivered.

If you have special instructions for shipping please include them in the "Add a note" section of checkout.

Returns:

I make every effort to ensure that your item reaches you in perfect condition. However, if the piece arrives damaged, a refund or a replacement will be sent free of charge. You must report damage within 24 hours of receiving the package. Please contact me via email with a photo of the damaged item included.

 

Please keep in mind that each piece in my shop is a one of a kind original. If the piece arrives damaged and you would like it remade, I would work as swiftly as possible, but it may take 3-4 weeks for me to re-create the piece.  

 

Cancellations:

I do not accept cancellations once items are already shipped; but please feel free to contact me if you have any concerns with your order.