Buyer Information

Domestic (USA) Shipping:

 

*Due to Covid-19 there is the potential for delays in the shipping process*

 

For pre-made pieces, items will ship within 1 - 3 days upon purchase and will come with tracking information.

 

For commissioned pieces, the item will ship upon completion. You will be notified your piece is finished and will then receive tracking information via email.

 

I ship through USPS. Shipping will typically take between 4 to 8 days to be delivered.

If you have special instructions for shipping please include them in the "Add a note" section of checkout.

International Shipping:

 

*Due to Covid-19 there is the potential for delays in the shipping process*

*Because of the pandemic I currently cannot ship to the countries listed below:

Algeria, Democratic Republic of the Congo, Mauritius, Sudan, Angola, Egypt, Mongolia, Suriname, Argentina, Ethiopia, Morocco, Swaziland (Eswatini), Azerbaijan, Faroe Island, Mozambique, Tajikistan, Bahamas, Fiji, Namibia, Tanzania, Bahrain, French Polynesia, Nigeria, Timor-Leste, Bangladesh, Gambia, Oman, Tonga, Benin, Ghana, Pakistan, Tunisia, Bermuda, Grenada, Papua New Guinea, Turks & Caicos, Botswana, Guatemala, Paraguay, United Arab Emirates, Brunei, Guinea Bissau, Philippines, Uganda, Burkina Faso, Guyana, Qatar, Uruguay, Burundi, Haiti, Republic of Congo, Uzbekistan, Cameroon, Kazakhstan, Saudi Arabia, Vanuatu, Cape Verde, Kenya, Senegal, Venezuela, Cayman Islands, Kiribati, Seychelles, Yemen, Chile, Laos, Sierra Leone, Zambia, Cook Islands, Lebanon, Saint Marten, Zimbabwe, Costa Rica, Lesotho, Solomon Islands, Cuba, Liberia, South Sudan, Curacao, Mauritania, Sri Lanka, Bolivia, India, Malawi, Samoa, British Virgin Islands, Iraq, Maldives, South Africa, Chad, Kyrgyzstan, Nepal, Turkmenistan, Dominican Republic, Kuwait, Panama, Ecuador, Libya, Peru, Honduras, Madagascar, Rwanda*

*If work is purchased to be shipped to an area that is unavailable for international shipping (weather listed above or not) I will reach out via email to secure an alternate address or cancel the order*

For pre-made pieces, items will ship within 1 - 3 days upon purchase and will come with tracking information.

 

For commissioned pieces, the item will ship upon completion. You will be notified your piece is finished and will then receive tracking information via email.

 

 I ship through USPS. Shipping will typically take between 15 to 21 days to be delivered.

If you have special instructions for shipping please include them in the "Add a note" section of checkout.

Returns:

I make every effort to ensure that your item reaches you in perfect condition. However, if the piece arrives damaged, a refund or a replacement will be sent free of charge. You must report damage within 24 hours of receiving the package. Please contact me via email with a photo of the damaged item included.

 

Please keep in mind that each piece in my shop is a one of a kind original. If the piece arrives damaged and you would like it remade, I would work as swiftly as possible, but it may take 3-4 weeks for me to re-create the piece.  

 

Cancellations:

I do not accept cancellations once items are already shipped; but please feel free to contact me if you have any concerns with your order.

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